VS&Co maintains policies and procedures for associates and suppliers that govern the consequences of noncompliance with VS&Co's sourcing and labor workplace standards.

If we find that a supplier or factory is not in compliance with our Code or Guidebook, we will partner with them to bring them into compliance. We will only partner with suppliers who work toward continuous improvement. Our remediation platform creates a corrective action plan (CAP) for all instances of non-compliance found during an audit, and suppliers are notified of the CAP. It is the supplier’s responsibility to respond to CAPs within 30 days. All non-compliant findings must be remediated within 90 days of notification. For major violations, we require immediate remediation within 30 days. All corrective action correspondence and support evidence is documented.

For major violations, IPS issues a warning letter and, in most cases, it includes a financial penalty. We provide the supplier with the option of waiving the penalty and continuing to work with us but only if they invest the money into building a robust and sustainable compliance program. If the factory agrees, we provide access to a third-party labor standards consultant who works in concert with the factory to identify the root cause of an issue and helps the factory build up their compliance program and management systems to ensure issues do not reoccur.

We have a dedicated corrective action management team that reviews CAP submissions daily. Once evidence has been provided to support full compliance or continuous improvement towards full compliance can be demonstrated, CAP submissions are approved.

If a factory does not make improvements in a timely manner, we have an escalation process in place which includes a warning letter to the supplier, reduction of business or ultimately loss of business. Victoria’s Secret & Co. will not work with suppliers and factories that are unwilling or unable to work with us to achieve our compliance standards. The company also has a more accelerated escalation process to be used if a case of forced labor is suspected or identified so action can be taken immediately.

In many cases, IPS conducts unannounced follow-up visits to the factories to ensure the supplier has implemented all new procedures and processes accordingly.

The company also has a more accelerated escalation process to be used if a case of forced labor is suspected or identified so action can be taken immediately.